A Strategic Approach to Building a Digital Hiring Platform
Introduction
Many NGOs have high-impact ideas but often face challenges in executing scalable, tech-driven solutions.The lack of structured planning, right technology choices, and execution strategyleads to delays or inefficiencies.
Impact Hire, led by Ekyum Impact Foundation, set out to solve a major problem in the social sector—efficient hiring and talent management for NGOs. Their vision was clear: create a recommendation-based hiring network where vetted candidates could be shared across NGOs, reducing hiring time and improving recruitment quality.
However, turning this vision into a functional, scalable platform required the right technical direction, UX strategy, and an MVP-first approach—this is where Refresh Ideas partnered with them..
The Challenge
Bringing a First-of-Its-Kind Hiring Model to Life
Hiring in the social sector is often inefficient, fragmented, and time-consuming. NGOs struggle with:
Finding qualified candidates who align with their needs
Managing a structured hiring process across organizations
Choosing the right technology to support their long-term goals
When Impact Hire approached Refresh Ideas, they had a well-defined vision but needed help with:
Selecting the right technology—initially considering Frappe but later opting for a custom-built solution after a deep technical evaluation
Structuring the platform’s functionalities—refining how NGOs and candidates would interact
Creating a tangible prototype—to secure buy-in from stakeholders and funders
Key Insight: The right technology choice is critical—we helped them avoid an open-source solution (Frappe) that wasn’t ideal for long-term scalability, ensuring a tailored approach that balanced efficiency, cost, and flexibility.
Our Approach
Wireframing, UX Strategy & MVP Execution
Rather than jumping straight into development, we followed a step-by-step, execution-focused strategy:
1. Wireframing & UX Design: Aligning Vision with Execution
The first step was creating detailed UI/UX wireframes, which:
Clarified the platform's user flow for the entire Impact Hire team
Helped refine functionality based on real NGO hiring behaviors
Enabled discussions & feedback loops with potential NGO partners
Facilitated stakeholder buy-in —allowing Impact Hire to present the idea visually and conduct successful workshops with HR teams from leading NGOs
Lesson for NGOs: Wireframes turn abstract ideas into clear, actionable blueprints—ensuring alignment before development starts.
2. MVP Development: Building a Functional & Scalable Prototype
Once the UI/UX was validated, we developed a working MVP with the most critical functionalities, ensuring a seamless experience for both NGOs and the operations team.
NGO Onboarding & Candidate Access – NGOs can log in, browse the recommended candidate pool, select candidates to contact, and proceed with hiring. This streamlines the recruitment process, saving time and effort.
Recommendation-Powered Talent Pool – A shared database where NGOs can access pre-vetted candidates with recommendations from other NGOs. This eliminates redundant screening steps and ensures higher-quality matches for open positions.
Operations Team Functionality – Admins can onboard NGOs, upload candidate profiles, manage recommendations, and oversee platform activities. The backend is designed for efficient workflow management, ensuring that the hiring ecosystem runs smoothly.
By focusing on these core functionalities, Impact Hire’s MVP is already enabling faster, smarter hiring decisions while laying the foundation for future enhancements.
Lesson for NGOs: A well-structured MVP helps validate the concept in real-world conditions, ensuring future scalability and adoption.
Results:
A Live MVP & Positive Industry Adoption
Key Features & Enhancements
MVP Launched at Impact Hire Login
NGO Engagement – Early users onboarded and providing feedback
Future-Ready Platform – Built for scalability, allowing future features like AI-powered hiring recommendations
Impact Hire is now moving from MVP to expansion , proving that strategic execution transforms ideas into real, impactful solutions.
Lessons for Other NGOs
How to Execute Digital Projects Successfully
Choosing the right technology matters – Don’t follow trends blindly. Custom solutions often provide better flexibility and efficiency than generic open-source tools.
Execution is more important than just ideas – A strong roadmap, iterative feedback, and the right partners ensure success.
Start small, think big – A focused MVP approach helps validate the concept, secure funding, and scale efficiently.
Why Refresh Ideas? A Strategic Tech Partner for NGOs
At Refresh Ideas, we don’t just build tech—we help NGOs navigate the digital execution process , ensuring their platforms are:
User-centric – Easy, fast, and practical for the intended audience
Strategically designed – Built with future scalability in mind
Focused on impact – Technology that solves real challenges, not just looks good on paper
If your NGO is looking to build a digital platform with a structured execution strategy, we’d love to help.
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